Cookies & Cookies Policy

Updated 4 months ago

We use our own and third-party cookies to improve your experience and our services and to analyze the use of our website. If you continue browsing, we take that to mean that you accept their use.

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Fantasmagoria.shop website uses cookies to give you the best shopping enjoyment. We serve cookies on this site to analyze traffic, remember your preferences, and optimize your experience. If you continue to use our services, we will assume that you agree to the use of such cookies and our privacy policy. Find out more about cookies and policies by reading the information below.

COOKIES

A cookie is a small piece of data sent from a website and stored on the user's computer by the user's web browser when a user visits the site for the first time and while the user is browsing. Later on, this site uses cookies to ensure the best possible use of the site by the user when the user's computer is identified, and it facilitates access to the website or the information contained therein, making it more convenient for the user to adapt and customize the content of the site. Please accept cookies to ensure the best possible experience for the user on this site. 

We do not save your personal data when you browse our webshop. You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies, please look under "Help" in your browser. You can choose to disable cookies or receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not take advantage of all our features or place the order.

FANTASMAGORIA COOKIES ARE USED FOR THESE PURPOSES:

  • To ensure the smooth use of the site, its operation, and the simplicity of the browsing and ordering process.

  • Identify the user who visited the site and store the information about the goods or services placed in the basket and the data entered at the checkout page so that the next time the user does not need to re-enter his data again during the purchase (if the user purchases from the same computer or device as for the first time).

  • To track users' visits to the website duration, frequency monitoring, and collecting statistical information to understand better the user's browsing behavior on a website and target marketing orientation and analyze our traffic. 

  • To ensure that we give you the best experience on our website.

  • To personalize content and ads, provide social media features.

  • We may use various categories of cookies to personalize your experience, distribute personalized commercial offers, or optimize our offer. 

EXAMPLE We may receive information about your location and your mobile device. So when you browse from the United States, you will see the TAX-free prices and delivery to the US options right away. If you browse from a mobile phone - the website will adapt to its screen size. So, as you can see, we use the information we collect with cookies to provide you with personalized content. All information gathered is for the sole purpose of personalizing and improving your user experience. You can cancel sending us this information at any time by editing your browser's settings. You can withdraw your consent at any time.

Turning cookies off

The user can at any time delete or block some or all the stored cookies on the user’s computers or other devices by changing the user’s browser settings. For more information on deleting or blocking cookies, visit the browser manufacturer's website. Please note that most features of the site will be partially or completely unavailable and inaccessible if the cookies are turned off.

DISCLAIMER. The site can use third-party plug-ins (partners, statistics collection systems, communication systems, etc.) that also use cookies to ensure their proper functionality. We emphasize that the site manager is not in control, cannot be, and is not responsible for using third-party cookies, content, and the privacy protection of these websites, which we recommend reviewing and familiarizing within each case individually.

PRIVACY POLICY
We know that you care about how information about you is used and shared, and we appreciate your trust that we will provide you safe and secure shopping carefully and sensibly. This notice describes Fantasmagoria online shop's privacy policy. By visiting and shopping at Fantasmagoria, you accept the Privacy Policy, which is fully described here.

WHAT PERSONAL INFORMATION DO WE COLLECT ABOUT OUR CUSTOMERS?
Information That You Provide: We receive and store any information that a customer enters on our website or gives us in any way. This information is first used to send and deliver the customer's orders, enhance the customer's experience on our website, respond to customer's requests, customize customer's shopping experience, and communicate with customers.

HOW DO WE USE YOUR CONTACT INFORMATION?
We use your contact information for the following purposes only:

  • To accept, prepare, and ship your order
  • To provide you with our services
  • To answer your messages on live chat and by email
  • To make this website more comfortable for your use
  • To display you a relevant information

    Please note, that we do not share customers' addresses with anyone except post or couriers for your order to be delivered.

IF YOU WISH AND CHOOSE TO REGISTER AT OUR WEBSITE, then our system will automatically register you as a user on our website and keep your full name, address, email, and phone number safe for as long as you wish or until you decide to cancel or delete the registration. This registration, together with cookies, will help you to keep the wishlist, and your cart, and you won't need to enter your delivery address every time you checkout. If you wish us to delete any stored data about you - please check the "My personal data" section on your account. If you checked out as a guest, email us your request to delete your personal data, should you wish to do so?

WHEN YOU PLACE ORDER AT OUR WEBSITE, then our system will automatically keep your data (full name, address, phone, and email) as a customer until the order is delivered, the warranty period passes, and until Lithuanian and the EU customs and tax offices do not need the proof of purchase and shipment anymore.)

NEWSLETTER
If you would prefer not to receive emails from us for some reason, you can always unsubscribe by pressing the "unsubscribe" button at the end of the newsletter email, and you will be unsubscribed immediately.


Please note, that we never store nor collect any payment information from you. We do not have access to and nether store, nor see your credit card info or your PayPal or bank login.

If you have any concerns about cookies or privacy at our webshop, please contact us.

Cookies policy last reviewed 2023-11-08

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