Fantasmagoria VIP customers program
Join our loyal customers circle enjoy special VIP prices & receive exclusive offers
Did you place orders for over 500 EUR within the last 12 months?
Thank you so much for being Fantasmagoria's returning shopper!
We would love to provide you with a permanent discount and invite you to the secret circle of our loyal clients.
Please contact us on chat with a message "I'm your VIP." To chat with us, press the red bubble in the lower right corner of this page.
How to become a VIP customer?
Spend at least 500 EUR within 12 months and contact us (read the info above).
Please note that 500€ should be a total of your orders over the last year, excluding the return.
Make sure you are registered as a customer on this website. If you checkout as a guest, please convert your account to a registered customer's account, as we won't be able to convert the guest account to a VIP customer status. Then we will check your past orders and, if applicable, apply a VIP status to your account
VIP customers benefits
- Exclusive offers are only available for VIP customers.
- VIP prices. Enjoy your secret discounts all year round.
- No need to use a discount coupon. Log in to your account to see your exclusive prices.
- Free size exchange. You pay for the return of the item - we will ship the size exchange free of charge.
VIP membership terms & discount policy
- To shop at the VIP prices, please log in to your account.
- VIP discounts are applied to all goods in the catalog.
- VIP status is kept for all customers who shop with us at least once a year (no minimum required).
- Please note that the system automatically removes the VIP status if the VIP customer's return rate or canceled orders is higher than 50% or if the is no order placed for more than 13 months.
- Free shipping on VIP customers' orders is available on minimum orders during the promotions. Standard conditions apply.
- Return & exchange, payment, and other terms are the same as for all the customers and can be found on our t&c page.