Become the Fantasmagoria VIP customer!


Did you place the orders for over 500 EUR within the last 12 months?

Thank you so much! We would love to provide you with a permanent discount and invite you to the VIP-Zone, the secret circle of our loyal customers.

Please contact us on chat and let us know which email you used to place your orders. To chat with us, press the red bubble down in the right corner of this page, write your name and email, which you always use as a registered customer to place the order here. Also, please make sure you are registered as a customer on this website because if you checkout as a guest, we won't be able to convert your account to a VIP customer status.

Once you contact us via chat, we will check your past orders and, if applicable, apply a VIP status to your account. You will then be able to see all the promo codes which belong to you, our VIP customer, at your account's vouchers & discounts section here.

Are you already on our VIP list of customers (the old version of this e-shop)?

Fantastic! Please create an account on this website & contact us on live chat with the message "I'm your VIP"!

Note, we did not move the customer's accounts from the old website, so please register a new account here.

Once you contact us via chat, we will check your account at the old version of this website and, if applicable, apply a VIP status to your account and provide you with your personal discount code. Then, at your account's vouchers & discounts section here, you will see all the promo codes which belong to you, the VIP customer.

VIP Zone Membership Terms & Discount Policy

The conditions to become our VIP customer are as follows:

  • Spend at least 500 EUR within 12 months, and contact us via chat for your personal discount code.
  • Have less than 30% return rate. Please note that if the return rate is higher than 30%, the system will automatically remove the VIP status.
  • Discounts start at 10% on any order. Higher discounts are available for larger orders. Coupon codes are always listed on your account page.
  • Discount will be applied on all goods in your cart, sale items included, shipping excluded.
  • During big holidays and special promotions, we might announce a special promotion for our VIP customers! Subscribe to our newsletter to be notified about all the special VIP offers.
  • The use of these codes is temporarily disabled during sales and global promotions if the current promotion discount % is larger than your VIP discount %.
  • The discount codes at your account are valid only for you and will be applied to your order only.
  • To use the discount, please log in to your account first.
  • We reserve the right to edit the discount amount and these terms. Once a year, in January, we'll revise these terms and discount %.

Thank you for your support and for being our loyal customer!

Gothic VIP zone

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